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FAQ -
Frequently Asked Questions
Q: What methods are available to pay my Association Dues? A: There are 3 methods in which you can pay your monthly association fee, see below - 1) You can mail a check with coupon to address on coupon – must be received by the bank prior to Late Date appearing on your coupon – otherwise you must pay a late charge as well.
2) You may now pay on-line via check or credit card – this must be done monthly – and received by bank prior to the Late Date appearing on your coupon – otherwise you must pay a late charge as well. a. Go to www.cabanc.com to register – then go to Pay Assessments. On registration – you must type exact name of your association – no abbreviations – i.e. Braddock versus Braddock Preserve at Winslow. b. Go to "Our Communities" section above for formal association names as required on this document. - If you want on-going rather than having to do it manually each month – see #3 below. 3) You can set-up a reoccurring automatic payment (by check). a. Contact Target Property Management to request an ACH Debit Form in order to set-up or for actual ACH Debit form click on this link: http://www.targetpm.com/TargetPM-4-ACH%20Authorization-%20trifold-1pg.pdf Ø Funds will be transferred between the 5th and 10th of each month. Ø Authorization must be received by the 15th day of the current month for processing to start the following month.
Q: Who should I contact if I have a question, suggestion, or issue with the common property or my own property? A:
All questions, suggestions, or issues must be placed in writing on
this form - link is http://www.targetpm.com/TargetPM-1-Action%20Form-use%20to%20submit%20question,%20suggestion%20or%20issue.doc
Q: Where can I find the following documents for my community? a) Current Budget b) Homeowners Manual with Rules and Regulations c) Master Deed d) Declaration of Protective Covenants e) By-Laws f) etc. A: These documents are available to purchase at www.condocerts.com
Q: What do I need to do for my upcoming settlement?A:Settlements All settlements are no longer handled within our office - go to www.condocerts.com. A title company or realtor can order questionnaires, status of account letters, or even the governing documents (by-laws) for a particular association. Project Questionnaires For anyone who needs a specific questionnaire filled out Ø Please purchase a questionnaire online and then fax the form along with the CondoCerts form to 602-636-8354 Attn: Diana Gros Ø The turn around time for a general questionnaire is 24 hours and 3 -5 business days for a specific form. Status of Account Letters For any questions regarding the CondoCerts website and how it works please call: 1-800-310-6552
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